[ CONSULTA ] Qué hago??

[Nacho918]

Compré el mi4 en noviembre a un chino (que ya sé que es un estafador) y eleve la disputa poniéndoles que han pasado más de 60 días y no he recibido nada y puse capturas de el seguimiento y tal porque aún no me ha llegado, y hoy me han respondido:

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The current status of your claim is: "Awaiting the other party's response". Please log in to http://trade.aliexpress.com/issue/issueDetail.htm to check the status of your case. If you have evidence or proposal to provide, please click "Respond Now".

Dear Nacho dlc,

Thank you for contacting Aliexpress. I am sorry to hear that you are not satisfied with your order

The tracking number shows the goods are in transit, we'll ask seller to contact shipping company to confirm the status of package within 3 calendar days. Please kindly understand that we need time to collect evidence or proposal from your Seller for a better understanding of the situation. We kindly suggest you need positively negotiate with your seller regarding this dispute.

If you have received the goods in good condition, please cancel this claim and confirm order received. If we don't receive any feedback about the product problems after the goods are delivered, we will release the payment to your seller based on the delivery information.

PS: If there’s any agreement reached with the supplier before this case is closed, please provide your supportive evidence on the complaint center. Or AliExpress shall have the right to proceed to handle the Claim based on the supporting documents available and/or the settlement terms reached in the Order Messages within the Time Limit between the Buyer and the Supplier.

Your understanding and cooperation will be appreciated.

Best regards,



AliExpress Case Management Team

Please note that when you cancel the claim, we will assume you agree to release the payment to the seller.


Qué hago ahora??? Quiero recuperar mi dinero porque ya estoy harto del chino este timador.

[mafiastyle]

Yo perdí 120 euros por comprar a china, no hubo manera de recuperarlos ni denunciando ni nada, no e vuelto a coger nada chino, como en casa en ningun sitio amigo, un saludo

[diegoviti]

No tienes porque preocuparte, aliexpress tiene una proteccion que si no te llaga el articulo te devuelven el dinero. Insistele al chino de que te devuelva el dinero y si no lo hace el propio aliexpress lo ara.