Seguimiento de reservas y pedidos del HTC One (salida en marzo) - Página 42

moti0n · 12/03/13, 17:48:32

En handtec ya no ponen la fecha de entrega.

Tobold · 12/03/13, 17:51:33

Cita:

Originalmente Escrito por moti0n

En handtec ya no ponen la fecha de entrega.

Yo he hecho ahi el prepedido, donde pone la fecha de entrega que no la localizo? Gracias.

moti0n · 12/03/13, 18:01:30

Lo ponia donde pone añadir al carrito. (Ahora no lo pone).

Virushadow · 12/03/13, 18:04:45

Acabo de mirar la order y a mi me sigue poniendo DISPATCH ESTIMATE Friday 15 Mar 2013 - Saturday 16 Mar 2013. Solo queda esperar un par de días para saber si pone Dispatched o no.

patxa71 · 12/03/13, 18:12:58

Acabo de chatear con una persona de Amazon.Uk y me a confirmado que mi pedido sale el día 14 y lo recibo entre el 18 y el 22 de marzo.
Os dejo la copia del chat:

now connected to Damodharan from Amazon.co.uk.
Me:Hi.My name is ......and my email is patxa.......
Damodharan:Hi, Oscar.
How may I help you today?
Me:Is my order delivery or it´s on time?
Damodharan:I'll be happy to look into this for you, May I have the order number, please?
Me:My order is about Htc one and media link and I need to know when is arriving at home.
My order number is 203-74581...........
Damodharan:Thanks.
Your order will be delivered to you between March 18, 2013 and March 22, 2013.
Me:so my track is saying dispatched on march 14 but I´m hearing that is delay this item
Can You confirm me that is Ok my order and is arriving at Spain on march 18/22
Damodharan:I understand how you feel, Please rest assured your order will be delivered to you on the specified date.
Me:So I sold my telephone to buy this one and I´ve not phone at this moment
You confirm my order will be dispatched march 14 and is arriving at home between march 18 and 22, 2013
Damodharan:Yes, your order will be delivered to you between March 18, 2013 and March 22, 2013.
Once your order is dispatched from us we will update you via email.
Me:Thanks so much,Damodharan.I trust in You
Meet to see You
Damodharan:Thanks for your patience and understanding.
We hope to see you again soon! Please click the "End Chat" link to close this window.

Confiaré en esta persona,que remedio
Salu2!!!

**tonime** · 12/03/13, 18:17:31

Cita:

Originalmente Escrito por patxa71

Acabo de chatear con una persona de Amazon.Uk y me a confirmado que mi pedido sale el día 14 y lo recibo entre el 18 y el 22 de marzo.
Os dejo la copia del chat:

now connected to Damodharan from Amazon.co.uk.
Me:Hi.My name is ......and my email is patxa.......
Damodharan:Hi, Oscar.
How may I help you today?
Me:Is my order delivery or it´s on time?
Damodharan:I'll be happy to look into this for you, May I have the order number, please?
Me:My order is about Htc one and media link and I need to know when is arriving at home.
My order number is 203-74581...........
Damodharan:Thanks.
Your order will be delivered to you between March 18, 2013 and March 22, 2013.
Me:so my track is saying dispatched on march 14 but I´m hearing that is delay this item
Can You confirm me that is Ok my order and is arriving at Spain on march 18/22
Damodharan:I understand how you feel, Please rest assured your order will be delivered to you on the specified date.
Me:So I sold my telephone to buy this one and I´ve not phone at this moment
You confirm my order will be dispatched march 14 and is arriving at home between march 18 and 22, 2013
Damodharan:Yes, your order will be delivered to you between March 18, 2013 and March 22, 2013.
Once your order is dispatched from us we will update you via email.
Me:Thanks so much,Damodharan.I trust in You
Meet to see You
Damodharan:Thanks for your patience and understanding.
We hope to see you again soon! Please click the "End Chat" link to close this window.

Confiaré en esta persona,que remedio
Salu2!!!

No confíes mucho, es una estrategia de ellos.

redy · 12/03/13, 18:18:15

a mi me huele que nom, a nadie se lo envian esta semana jajaj

en clove ya pone.. fecha el 29 tambien

fede5555 · 12/03/13, 18:19:41

Eso no tiene nada que ver, el vendedor solo te dice la informacion que le aparece en el ordenador. Mañana tranquilamente te pueden cambiar la fecha de envio, vuelves a hablar y te diran la fecha de envio nueva.

patxa71 · 12/03/13, 18:20:16

Cita:

Originalmente Escrito por tonime

No confíes mucho, es una estrategia de ellos.

Cita:

Originalmente Escrito por redy

a mi me huele que nom, a nadie se lo envian esta semana jajaj

en clove ya pone.. fecha el 29 tambien

Espero que no .Me lo han reconfirmado por email

Hello,

Further to our recent chat conversation, I am updating you through an e-mail.

I've checked your order #203-7458...... and I can confirm that your order will be dispatched from us on March 14, 2013.

We still expect to deliver your order by the date listed in Your Account: Between March 18, 2013 and March 22, 2013.

Once your order is sent you'll receive an e-mail confirming the date, contents and method of delivery.

To confirm the status of your order, or to see estimated delivery dates, please visit Your Account at the top of any page on our website or click on the link below:

Salu2!!!

blackice · 12/03/13, 18:21:01

Y luego nos quejamos de nuestra atención al cliente... si son todos iguales

juanma77 · 12/03/13, 18:23:14

y cuando hicistes la pre-order patxa71 ??

aceleradox · 12/03/13, 18:24:43

A mi me sigue saliendo esto:

Order status:
Not shipped yet
Expected dispatch date:
15 Mar 2013 - 16 Mar 2013

Lo reservé el 7 de Marzo.

troiti · 12/03/13, 18:24:55

A mi me sigue poniendo que sale el 14 también, a cruzar los dedos y esperar que así sea.
(yo Lo pedí el 21 de febrero)

**tonime** · 12/03/13, 18:26:17

Cita:

Originalmente Escrito por patxa71

Espero que no .Me lo han reconfirmado por email

Hello,

Further to our recent chat conversation, I am updating you through an e-mail.

I've checked your order #203-7458...... and I can confirm that your order will be dispatched from us on March 14, 2013.

We still expect to deliver your order by the date listed in Your Account: Between March 18, 2013 and March 22, 2013.

Once your order is sent you'll receive an e-mail confirming the date, contents and method of delivery.

To confirm the status of your order, or to see estimated delivery dates, please visit Your Account at the top of any page on our website or click on the link below:

Salu2!!!

No te fíes porque me hicieron lo mismo, me repetían hasta la saciedad que no había ningún problema y los muy cabro.... Es nos mandaron a todos un mail diciendo que se retrasaba el pedido.

blackice · 12/03/13, 18:27:25

Ya veremos si mañana cuando despertemos nos sigue poniendo lo mismo, yo de htc estaría rezando porque el S4 no salga sobre el 29 de marzo porque perderan muchas ventas

txiki360 · 12/03/13, 18:27:55

Thank you for your email. Please keep an eye on the website as there will be an update soon. Kind regards.

RECIEN llegadito de Handtec,yo he solicitado cancelar la reserva,el dinero retenido que no cobrado sabéis cuanto tardan en desbloquearlo? Me hire a por el Z!Que no puedo estr dos semnas más sin móvil
Por cierto,mal Htc,muy mal

**tonime** · 12/03/13, 18:29:20

Yo lo tengo muy claro, como el S4 sea un maquinon lo cambio fijo.

blackice · 12/03/13, 18:31:14

Cita:

Originalmente Escrito por tonime

Yo lo tengo muy claro, como el S4 sea un maquinon lo cambio fijo.

Y asi piensan muchos, si encima se retrasa la salida del one y se adelanta la del s4, puede suponer una perdida de ventaja importantísima para las ventas ...ellos veran

tomich · 12/03/13, 18:34:42

You are now connected to Sindhura from Amazon.co.uk.
Me: Hi.My name is t... and my email is t...
Sindhura: Thank you for contacting Amazon.co.uk. My name is Sindhura. May I know your name, please?
Me:Is my order delivery or it´s on time?
Sindhura:May I know your order number please?
Me:ORDER #203..
Sindhura:Thank you.
I can see that you order will be planned to ship between March 15, 2013 - March 16, 2013.
Estimated Delivery Date is between March 20, 2013 - March 22, 2013.
Me:so my track is saying dispatched on march 15 but I´m hearing that is delay this item
Can You confirm me that is Ok my order and is arriving at Spain on march 20/22
Sindhura:I can confirm that you will receive your order between March 20, 2013 - March 22, 2013.
Me:ok, thanks so much,Sindhura.I trust in You

Sindhura:I am sorry this "See all 5 image(s)
HTC One 32GB UK SIM Free Smartphone - Silver " item will be delivered on March 29, 2013.
So this item will be dispatch on March 29, 2013.
Me:Ok, thanks.
Sindhura:You are welcome.
Is there anything else I can help you with?
Me:Not, thanks.

Me ha entrado todo el bajonazo....

redy · 12/03/13, 18:34:45

si se retrasa amazon no es culpa de ellos, es de htc, ya que las demas tiendan tambien se retrasan..

Los siguientes 2 usuarios han agradecido a patxa71 su comentario:
blackice, fixit