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Thank you for contacting HTC Technical Support Center!
We completely understand how important it is to have your phone features function properly; we will do our best to provide a solution.
In regards on the issue you are experiencing with the camera phone not performing properly, I will provide the following information, please see below:
•Please make sure that when you take pictures the device is not hot, please stop any operations for a moment to cool down the phone and try to take pictures later again.
Please let me know if the information provided helped.
Do not hesitate in replying back to this email for further assistance; I will be more than happy to assist you.
Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us through
http://www.htc.com/us/support/email or call us at 1-866-449-8358 from 8AM to 1AM ET, 7 days a week.
Have an amazing day!