A mi directamente me dicen que deje de mandarles e-mails si no tengo nada nuevo que contarles...
Cita:
Dear Mr. Salinas,
Thank you for contacting Google Play-Support.
I am sorry to hear that the refund is still not processed.
Therefore I've escalated your issue to specialists on our team and will perform a thorough investigation to determine the cause of the issue.
These investigations can take some time, but we sincerely appreciate your patience while we investigate for you.
Please don't hesitate to reply directly to this email if you have more information to add.
Thanks for reading through this email. Please feel free to reply if you have any questions, and a member of the Google Play Support team will be in touch with you shortly.
Kind regards
Annette
Google Play Team
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