Pues no he podido guardar la conversación, pero os explico, le he dicho que he puesto una reclamación por paypal y demás, y el me dice que pronto recibiré el producto...y yo diciendo que no es normal y tal, y luego le pregunto que si son originales y me dice que 100% si, que vea la foto que han puesto en la pagina, y yo le pongo una foto con el holograma de LG y le pregunto que si el de ellos tiene ese holograma y me dice que si...bueno y volviendo al caso de los pedidos le insisto que hay gente de aquí que tiene el numero de seguimiento y no sabe aun nada, y al rato me responde que hay problemas con aduana, que están retenidos y que en 5-7 días recibiremos los bumpers...y después le dije que dijera algo ya que lo iba a leer la gente de aquí, y me puso que lo sentía, que era problema de aduanas y que pronto recibiremos el producto, que lo sentía mucho.
Yo me lo creo, pero hasta que no tenga el bumper en mis manos y vea que es original no estaré del todo tranquilo, y si resulta que no es original, recurro por paypal y les denuncio por vender copias...
Saludos
EDITO: Pude conseguir parte importante de la conversacion, para que lo leais...
Chat started on 23 Jan 2013, 02:42 PM
(02:42:15) *** Visitor 96292206 joined the chat ***
(02:42:16) Visitor 96292206: hi
(02:44:10) *** Ray joined the chat ***
(02:44:16) Ray: hi
(02:45:35) Ray: We are very sorry, your product has been shipping , Need to wait for a period of time due to customs
(02:45:53) Txetxumetal: I just put a claim through paypal, because I really think what you're doing, you've asked, and you have disconnected for no answer, and you know that all of my forum are waiting how you react to this ...
(02:46:34) Ray: sorry , My computer failure
(02:46:46) Ray: neuxs 4 bumper has been shipping , Need to wait for a period of time due to customs
(02:46:52) Txetxumetal: I do not think anything serious what you're doing.
(02:47:01) Ray: You can see here, we have inventory
(02:47:21) Ray:
http://dx-box.com/brand-new-sealed-n...-shipping.html
(02:48:27) Txetxumetal: your product is a hologram of LG?
(02:48:39) Txetxumetal:
http://members.shaw.ca/pk_gas/n4bumper_2.jpg
(02:48:47) Ray: yes
(02:48:57) Txetxumetal: as in this photo?
(02:49:47) Txetxumetal: and because you do not put a picture with it, so you know that LG is original?
(02:49:52) Ray: I am not very clear, you can view after the receipt of the product
(02:51:45) Txetxumetal: OK, what I want is to get the product already! and whether this in my country, as I have no tracking number, and those that do not know anything shipping ...
(02:53:55) Txetxumetal: I thought that your website was serious, but I'm not seeing that.
(02:54:04) Ray: 5 - 7 days You will receive your products , has been through customs
(02:54:54) Txetxumetal: what happened to the office?
(02:55:50) Txetxumetal: has been retained? because it's been 15 days since I pay for the product and I have not heard of anything, just you ...
(02:56:38) Txetxumetal: I paid for 15 days and now I have to wait another 7 days??
(02:57:02) Ray: 5 - 7 days You will receive your products
(02:59:02) Txetxumetal: and because he said that in 7-15 days from the start and now received after that time you tell me I have to wait another 7 days? You believe that normal? reports not?
(03:00:35) Ray: Stuck in customs for some time
(03:02:28) Txetxumetal: this conversation is going to read a lot of people from my forum, what would you say?
(03:03:32) Ray: We are very sorry for the delay in shipping
(03:03:55) Txetxumetal: Only?
(03:11:25) Txetxumetal: are waiting for your answer and that's just what you say?
(03:12:28) Ray: sorry , Orders already shipping, we now can only wait
(03:13:00) Ray: Stay for some time in the Customs cause shipping delays
(03:13:16) Ray: We have processed as quickly as possible
(03:15:09) Ray: Please understand, we do not want the shipping delay
(03:19:23) Txetxumetal: ok, thank you and to see if that resolves all soon.
(03:24:14) *** Ray left the chat ***
(03:45:09) *** Txetxumetal left the chat ***