Mi opinion sobre yarvik es que su soporte técnico es escaso o nulo. No me compréis productos sin soporte técnico. Baso mi opinión al respecto en este post que puse en el foro de bq:
"Joe, me ha dado por entrar en el foro este de yarvik y no veas, jaja. Pongo solo uno de los posts: Vamos, os lo resumo, se trata de un usuario belga que pone un post el 28/09/2011 y plantea un problema con el navegador y errores generales.Y sí, el soporte técnico es holandes(que se ve que se lo toman con calma) Bien, le responden el 24/10/2011, o sea, casi un mes despues para decirle que le de al reset. Y menos mal que alguien le responde a este pobre hombre.
Por fin, el moderador, se toma la molestia el 23/05/2012 en decirle que intente un reseteo por software y como solución magnífica final le plantea que vaya donde lo compró para que le solucione el problema. Jaja, soporte técnico estupendo
Thread:
Problems with tab (serious problems!)
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- 18-09-2011, 08:00 #1 evilpresident
Registered User 
Join DateSep 2011LocationBelgiumModelTAB210Posts1 Problems with tab (serious problems!)
Hello everyone. I switched on my tab today and had some problems with my browser, the one that came pre installed on my tab. I've never had problems with it since I bought it, two-three months ago but today it started acting really weird. I was browsing a bit and all of a sudden I get an error message, saying that 'The application 'browser' (proces com.android.browser) has unexpectedtly stopped. Try again.' So I did. Again. And again. I'm not good with computers when it comes to things like this, so it's probably something obvious that I missed. But then I tried reading my PDF files and it said that they were all corrupt... And then I tried shutting it off, see if that helped. When I started it up again it said that 'com.google.proccess.gapps' had stopped and that 'android.process.acore had stopped... I'm at a loss here. Has anyone experienced this before? What can I do about it? Thanks in advance for your time
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- 24-10-2011, 10:45 #2 Kakarot Registered User
Join DateSep 2011LocationNLAge23ModelTAB465EUKPosts105
Hi, Did you also try to soft reset your tablet by (paperclip) pressing the tiny reset button? It's kind of a forced reboot while having your data/settings kept safe.
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- 23-05-2012, 14:45 #3 Brian Moderator
Join DateAug 2011LocationNetherlandsModelTAB210 TAB211 TAB310 TAB410Posts160
Have you tried an soft reset of the device via the settings of the device? When this is the case and the product remains to fail then it is possible that there is an issue with the device itself. We would recommend in this case (with an valid sales receipt) to contact your dealer (where the product has been purchased) to have the unit tested. If the dealer also notes an issue with the device then your dealer will provide an proper solution for you.
Met vriendelijke groet, Brian ____________