1. Start off with the device unplugged from the PC.
2. From the home screen, tap Settings, Applications, Developer, and enable Debug Mode.
3. Next, go back one stage so that you are at Settings, Applications, and this time go into Manage Applications.
4. On the top row of tabs, select All.
5. Scroll down the list (alphabetical) until you locate MtpApp. Tap on it, and then tap Clear Data.
6. Plug in device (at this stage it failed to connect again, but bare with me here...)
7. Drag the notification bar down from the top of the screen.
8. Tap on debugging mode to open the developer screen again, and tab debugging mode to dissable it.
9. With luck....... PC Companion should connect. If it still takes a minute, let it do so and don't deem this as a failure until you have received the failure message. Remember, new devices can take a while to connect depending on your envionment.
