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You are now chatting with 'JamesPatrick'.
JamesPatrick: Welcome to Microsoft Customer Service Chat, Sergio.
JamesPatrick: Please give me a moment while I review your question. Would that be alright?
JamesPatrick: Kindly provide me your full name and your telephone number.
Sergio: ok, my name's
*******
Sergio: Tlfn number -->
*********
Sergio: I need an ID code to activate WP7 services
JamesPatrick: Thank you.
JamesPatrick: One moment please.
Sergio: OK
JamesPatrick: Kindly copy and paste this code:
****-****-****-****-****
JamesPatrick: Kindly keep this code somewhere safe in case you have to access it again. For example, you will need your code if you ever have to reset your phone back to factory settings. Please do not share your code with anyone else doing this may prevent your new code from working.
Sergio: ok, thanks
JamesPatrick: Did the code work? Have I fully addressed your concern for today, Sergio?
Sergio: Yes, my mobile is off and charging battery, tomorrow I will try the code, thanks a lot
JamesPatrick: Okay.
JamesPatrick: Microsoft values your feedback about the quality of service that you received today. We will be sending you an email survey and I would like to request you to share your opinion. Our goal is to continuously improve and provide great customer service to you.
JamesPatrick: Thank you for using Microsoft Customer Service Chat. Please feel free to come back again. We are available 7 days a week, 24 hours a day.
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