Me acaban de responder esto los señores de gearbest.
Deduzco que el "comunicado" irá por ahí también...
Dear manuel,
We are sorry to hear that you haven't received your items yet.
In order to resolve this issue, please kindly confirm the following information:
1) Please confirm your delivery address:
Consignee Name:
Detailed Address:
City:
State (Province):
Postal Code:
Country:
Phone Number:
2) Please contact your local post office, stating your name and address.
In some cases, you may be required to collect your parcel from the post office in person.
If you collect your parcel in this way, kindly let us know.
3) We shipped your parcel on Jul 10, 2017. Therefore your delivery deadline will expire on Aug 25, 2017.
Once we receive all the above details, we will offer you a solution for your case once we reach this date.
To learn more about our shipping policy and insurance, please refer to our terms and conditions here:
http://www.gearbest.com/about/terms-and-conditions.html