[Thalox]

Buenas noches

Ante todo, yo no he tenido problemas de gravedad con gearbest, de hecho he comprado varios productos en dicha tienda y a excepcion de una tonteria con una funda, por lo demas contento.

Pero ahora, un familiar, mi tia en concreto, ha ido a comprar en esta tienda, y ha sido todo problemas.
Ha ido a comprar un movil, concretamente el xiaomi note 3 pro de 2gb y 16 gb de almacenamiento y, bueno, intenta pagar con una tarjeta y le da error, con otra distinta y lo mismo...que raro. Asi que voy y pago con mi cuenta de paypal. Ahi si que lo aceptan.

Pues hoy recibe una notificacion de gearbest, que expongo a continuacion:

 Cita:

Thank you very much for your order on gearbest. We have received your payment successfully.



Your order is now ON HOLD, we need to complete this ONE-TIME PAYMENT VERIFICATION. We need to ensure this order's safety for both of us (Buyer and seller) and confirm the payment was made or authorized by the cardholder.

To learn about this standard online anti-fraud procedure: http://www.gearbest.com/about/verify...t.html?Dsarew4



Please kindly provide the following:

1) A photo or a colored copy of the payer's utility bill for last month(such as telephone, electric, gas, sewer or water bill with card holder name):

The address should match your billing or shipping address.

If you cannot provide the utility bill, please provide 1 color photo of the payer's I.D or driving license clearly showing : the full name, expiry date, and address.You may hide the date of birth and document number for your privacy.

2- VERIFY your Paypal account:

Step 1: Sign in to PayPal through computer.
Step 2: Verify your email address.
Step 3: Click the "Get Verified" Link under your name (Or on the top left of the page).
Step 4: Chose this option:Link and confirm my credit card.
Click the continue link to add your credit card, then you will receive a a code to verify it.



Please make sure both attachments' size do not exceed 2 MB and are readable.

We guarantee all data will not be stored and shared with any third party. Please refer to our privacy policy :http://www.gearbest.com/about/privacy-policy.html

To process the order faster, please kindly reply us within 2 business days.

Once we receive the above details, we will process your order in top priority.



We look forward to hearing from you soon. Thank you very much for your help and understanding.



Best Regards，

gearbest Customer Service

http://www.gearbest.com

Ya si de paso, les enviamos las escrituras de la casa, no te jiba...
El dinero ya ha sido retirado de la cuenta pero como no tenga una contestación en serio de esta tienda, cancelo el pago de paypal... me parece un intento de timo.

A ver que dice los de gearbest pero a este paso pierden a un cliente habitual y a una futura cliente