[brapifra]

Esto es indignante, después de esperar tantísimo tiempo en el chat de gearbest me ponen esto, además siguen sin responderme por la disputa abierta de los famosos tickets, alguien me recomienda algo? Abrí disputa en paypal, tickets gearbest e intenté en el chat, pero el maleducado del de gearbest cortó el chat cuando le dió la gana, ahí dejo la conver:

(Click para mostrar/ocultar)

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You are now chatting with 'Maxwell'
Maxwell: Welcome to Gearbest.com.How may I help you today?
Brais: I bought the ulefone be touch 2 with the flash sale, and you told me that it will be ship before the normal sale, so I bought it with Spanish Express shipping method because I needed it before the July 15th. The Sunday 5th you charge me the value of the phone in my account and you said me that it will be ship in a period of time of 3-5 days, but now it has passed 7 days and the order still appears as "Processing", if I didn't need the phone so urgently I could wait a bit, but it is not the case, and then you tell me through a ticket that you will ship it after July 18th, but it's too late so I would like you to refund me the money and cancell the order.
Maxwell: Could you give me the order number ? Please go to : My account>>My orders , you can find it there . It begins with the Letter "W", and it has 16 numbers .
Brais: Yes
Brais: W1506300625561721
Maxwell: you want cancel it?
Brais: Yes
Brais: and refund me the money
Brais: Are you there?
Maxwell: a moment
Brais: ok
Maxwell: sorry i can not refund you
Maxwell: since this is presale system
Maxwell: and you opened a case
Maxwell: if you do not open dispute i can cancel it
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