Este es el email de contestación a mi reclamación a raíz de recibir el enchufe universal:
Your Ticket Status is Answered
Dear Alfonso,
2 packages has been sent to you/ 1) the phone 2 ) universal adaptor so you can charge the phone with it. It should come in sny days. If you dont get it with 72 hrs open s ticket we will call the post office snd see where is your phone.
Thanks!