Pues envíe ayer sendos mensajes al facebook de singpost y al de singpost customs care y estas han sido las respuestas:
We would like to inform you that based on our tracking ref: RFxxxxxxxSG, destpatchnº 4700 your registered article has been despatched on 04 Dic2014 to the Overseas Postal Administration for delivery to Spain.
Please be advised that the estimated delivery timing for your registered article to reach Spain will be 8-10 working days, excluding weekends, public holidays, subject to Customs Clearance, festive peak season and weather conditions.
We regret that SingPost is only able to advise the status of Registered Articles up to the point they leave Singapore. Please have your recipient check with the country of destination's Postal Agency (Local Post Office or website) for further information.
Singapore Post - Official Website
www.singpost.com
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Hi, you need to contact your sender to liaise official query with SingPost and from then, we will investigate further accordingly. Thank you...
O sea que alegrecompra debe de ser quien también se interese por el paquete ya que es el cliente de singpost, no nosotros.
En cualquier caso y como precaución voy a elevar disputa a paypal.