Buenos dias,
Flipo con la solucion que me da el servicio tecnico, supongo que se estaran burlando. Mi pantalla se esta despegando y su respuesta es:
"Dear Juan ,
Thank you for your message. We are sorry for replying you so late.
We kindly ask that you perform a factory reset for your device and see if this resolves the problem(s). Please try the following default passwords: 1122, 1234, 1111 and 0000. Could you try these passwords and let me know the result?
We will need to confirm the technical issue before accepting a product return; if it’s possible to provide technical support for the product(s), then we will always do our best to resolve it.
Due to Christmas Holiday is approaching, we are currently experiencing a very high volume of tickets and orders. We will do our utmost to reply to your ticket .
We wish to apologize for any inconvenience this may caused.
Thank you for your patience and kind support.
Best Regards
Nydia"
Asi pretenden que se solucione
