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Viejo 13/01/16, 08:50:24
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Fecha de registro: oct 2010
Localización: Zaragoza
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Hola @dvd1094, ¿te han comentado desde Spemall algo de este tema?. Lo siento si me has contestado ya en el hilo, pero son muchas páginas en el hilo para mirar una por una sin mención.

Por mi parte he preguntado también, estoy a la espera de respuesta del ticket abierto con ellos, pero seguro que a ti te dan más información, quizás estaría bien una vez aclarado, añadirlo al apartado de garantía.

Saludos

 Cita: Originalmente Escrito por Exode Ver Mensaje
Una pregunta sobre la garantía... @dvd1094
Según veo en spemall,

Si voy a Guarantee pone:
We will be responsible for the shipping cost from our side to customer’s side within 3 months after product delivery at customers’ side, but the buyer shall be responsible for all shipping and relevant possible handling charges when returning the items from the customer’s side to SpeMall.com Repair Center. After 3 months of delivery, both sides shipping cost will be responsible at customers’ side. Shipping and handling fees shall not be credited to your account. SpeMall.com will not be responsible for losses and breakage during the return shipping process. It is highly recommended that the buyer purchase shipping insurance and use a tracking number when shipping the goods back.

Si voy a Return & replacement pone:
We will be responsible for the shipping cost from our side to customer’s side within 2 months after product delivery at customers’ side, but the buyer shall be responsible for all shipping and relevant possible handling charges when returning the items from the customer’s side to SpeMall.com Repair Center. After 1 month of delivery, both sides shipping cost will be responsible at customers’ side. Shipping and handling fees shall not be credited to your account. SpeMall.com will not be responsible for losses and breakage during the return shipping process. It is highly recommended that the buyer purchase shipping insurance and use a tracking number when shipping the goods back.

Si voy a Frequently Asked Questions pone:
We will be responsible for the shipping cost from our side to customer’s side within 1 month after product delivery at customers’ side, but the buyer shall be responsible for all shipping and relevant possible handling charges when returning the items from the customer’s side to SpeMall.com Repair Center. After 2 months of delivery, both sides shipping cost will be responsible at customers’ side. Shipping and handling fees shall not be credited to your account. SpeMall.com will not be responsible for losses and breakage during the return shipping process. It is highly recommended that the buyer purchase shipping insurance and use a tracking number when shipping the goods back.

Creo que tengo un problema con el micrófono al realizar llamadas, tengo este hilo hablando del tema:
http://www.htcmania.com/showthread.php?t=1123084
¿En caso de tener que tramitar garantía, tengo que pagar yo los gastos de envío? Lo compre el primer día, se me envío el 1 de diciembre, por lo que ya habría pasado un mes... Pero es un defecto de fabrica que no es sencillo darse cuenta el primer día.

Gracias de antemano.
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