Dear Customer,
We apologize for the delay response.Because our staff xiaoyy has
been resigned from our company.
Now I'll take to solve your issue.
For your problem, I have submitted it to our manager.
The manager is contacting the supplier confirm the item issue and
discuss the way to solve the problem.
Please don't worry.
As soon as we get the reply from our manager, we'll give you the
reply. TKS
Yours Sincerely,
Customer Service